Welcome to Supportive Family Services, where our team of dedicated professionals is ready to assist you on your journey to well-being. If you're unsure about which therapist would be the best fit for your needs, we recommend scheduling a complimentary 20-minute consultation with Patricia A. Weinberg, our clinical director. During this session, you can openly discuss your concerns, allowing Patricia to guide you in finding the most suitable therapist based on your unique needs and goals.
We understand that taking the first step towards seeking help can be challenging, and everyone has their preferred way of communicating. Whether you prefer email, text, secure messaging, or a phone call, we are here to accommodate your comfort level. To make the process smoother, we've outlined all communication options and what you can expect from each. Don't hesitate to reach out – we look forward to supporting you on your path to a healthier, more fulfilling life.
Book a Free 20-Minute Consultation with Patricia A. Weinberg, our Clinical Director, to discuss your concerns, needs and goals. According to these, Patricia will guide you in finding the most suitable therapist. This is your opportunity to discuss directly with a therapist your concerns and ask any questions you might have prior to starting treatment.
You can book the consultation directly through our client portal, which is a secure, PHI (Personal Health Information)-compliant method. Click on the button below and select a suitable timeslot for the consultation.
Please note that the consultations are offered over the phone or online (video call), which you can have from a tablet, computer or cellphone.
If you have a preferred therapist in mind for your treatment or if you have specific questions that you'd like addressed without opting for a free consultation, feel free to reach out to us via email. We strive to respond promptly, typically within 2 business days. It's important to note that emails are received by Patricia A. Weinberg, our Clinical Director, and Liliana, our Executive Assistant. Responses are typically provided by Liliana. Your inquiries and concerns are important to us, and we look forward to assisting you on your therapeutic journey.
If you prefer communication through text messages, we offer that option as well. Please be aware that text messages are received at our office phone number and are monitored and responded to exclusively during business hours. Both Patricia A. Weinberg, our Clinical Director, and Liliana, our Executive Assistant, are responsible for handling these messages, with responses typically provided by Liliana, within 1 business day.
It's important to note that text messages are not intended for emergencies or for communication with your therapist if you are already a patient. For urgent matters or communication with your therapist, please use alternative channels provided.
For those who prioritize secure and Personal Health Information (PHI)-compliant communication, we offer the option to send us encrypted messages through our client portal. To utilize this service, you'll need to create an account. Each time you receive a secure message, you'll be notified via email, and you can access and read the message by signing in to your account.
It's important to note that these secure messages are received and responded to exclusively by Patricia A. Weinberg, our Clinical Director. We value your commitment to secure communication and are dedicated to ensuring the confidentiality and privacy of your information throughout the therapeutic process.
If none of the previously mentioned communication methods feels suitable for you, please feel free to reach out by giving us a call and leaving a voicemail. Voicemails are regularly monitored by Patricia A. Weinberg, our Clinical Director, and Liliana, our Executive Assistant. If the voicemail is intended for one of our therapists, we promptly forward it to the respective therapist. For inquiries related to information or appointment requests, we aim to respond within 5 business days.
It's essential to note that, considering our workload, the most efficient and timely ways for us to respond are through emails, text messages, and secure messages. We appreciate your understanding and look forward to assisting you in the most convenient and effective manner possible.
We recognize the courage it takes to seek support. Our dedicated team is here to assist you every step of the way. Whether you're navigating through personal challenges, seeking personal growth, coping with life's complexities or seeking help for a loved one, our compassionate professionals are committed to providing the support and guidance you need. Embrace the opportunity for positive change, and let us be your partners in the transformative process of psychotherapy.
Together, we'll work towards a healthier, happier you.
8760 Jane Street, Suite 206B,Vaughan, Ontario L4K 0E8, Canada
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